Shipping, Delivery & Pick Up
Do you ship your ice cream sandwiches and containers?
We do! You can order online or call us directly to place your order. We ship out products out every Wednesday for either a Thursday or Friday delivery. We ask that all orders be in by 12PM Monday evening to insure it leaves our kitchen on Wednesday and arrives to you by Friday. If an order is placed after 12PM on Monday, it will ship the following Wednesday.
Where do you ship?
At this time, we are currently offering shipping within the continental United States. We cannot ship to any P.O. boxes, but can ship to all residential and business addresses.
Will someone have to be home to receive the delivery?
We do highly recommend someone being home at the time of delivery to open the package and place contents in the freezer, but it is not 100% required. Our goodies are packaged on dry ice, so if need be, they can be left on your porch until you arrive home that evening. Please know we are not responsible for any stolen or tampered with containers. We are also not liable for the melting of ice cream due to it being left out of the freezer after Thursday (applies to overnight air shipments) or Friday (applies to 2nd day air shipments) evening. Package contents should be placed in freezer either immediately upon arrival or no later than the evening it arrives.
It is the responsibility of the purchaser to make sure the address is correct and someone is available to receive the package.
How is it packaged?
All of our ice cream sandwiches and ice creams are packaged in an insulated shipping container. The box is packed with dry ice to keep our goodies frozen as they make their way to your doorstep.
Will dry ice be used to keep the ice creams cold and if so is it dangerous?
Yes, we use dry ice to insure you receive ice cream sandwiches and ice cream instead of an ice cream shake. We strongly suggest handling dry ice with care and wear protective clothing (an oven mitt or kitchen towel) when handling. Please do not touch dry ice with bare hands. It will burn your skin. To dispose of the dry ice you can leave in well ventilated room at room temperature. It will eventually evaporate into gas and poof it disappears
Local Delivery and Pick Up:
When do you deliver orders?
For regular orders we can deliver directly to your front door. Our minimum order for delivery is one dozen ice cream sandwiches or four containers of ice cream. All orders must be placed by 12pm on Wednesday to receive delivery the same week. A delivery charge of $20- $40 dollars will be included depending on location of delivery.
For large private event orders, the delivery date will be discussed when placing the order.
Farmers Market Pick-Up:
We offer farmers market pickup at our weekly Fort Mason Farmers Market. There are no fees or minimums! All orders must be in by 12pm the Sunday prior to that week’s market. We request a 50% deposit to hold your order.